Support

This page is intended for use by our public and community support organizations.

Standard Technical Support is available during the business hours of 8:00am - 4:30pm Mon-Fri

Emergency Technical Support is available 24/7/365

Technical Support Phone: 952-361-1200

Technical Support email: support@carverlink.com

Self Help DNS Portal (login required)

https://dns1.carverlink.com/ui/

CarverLink F.I.T. (fiber inventory tool) (login required)

https://gis.co.carver.mn.us/WAB/CarverLink2/index.html

CarverLink Historical Aerial Images (login required)

https://gis.co.carver.mn.us/historical_aerial/

Cacti Usage Graphing Monitoring Tool (login required)

http://cacti.carverlink.com/cacti

FIBER OPTICS TESTING EQUIPMENT AND ACCESSORIES

CarverLink has purchased a variety of Fiber Testing Equipment that is available for use by our fiber using public and community support entities at No Charge.  The majority of this test equipment is stored at the Carver County IT Department located at the Carver County Govt. Center, 600 E. 4th St., Chaska, MN.  Equipment is available to be picked up during the normal County business hours of 8:00am - 4:30pm Monday- Friday.  Please contact the IT Dept at 952-361-1550 to validate that the item you want to use is not already checked out.  If it is, remember there are only roughly 20 of us public and community support entities using the CarverLink network, so the item might just not have been returned yet and the IT Dept can tell you who has it and we can contact them to see if it's available for you to just pickup from whomever has it at the time.